About Us — 39000, Entertainment & Betting Platform for Malaysia
39000 is built specifically for Malaysian users who want a simple, secure, and accessible online Sports Betting and casino experience — right from their phones. Here you can find out more about who we are, what we offer, and why we built this.
What Is the Mission and Vision Behind 39000?
39000 started with a clear goal: to build an online betting and entertainment platform truly made for Malaysian users — not simply translated or adapted from a foreign platform, but built from the ground up with a real understanding of how Malaysians watch sports, play games, and use their phones in everyday life.
Our mission is to deliver an experience that is easy to understand, trustworthy, and enjoyable — without unnecessary technical complexity. Our long-term vision is to become the entertainment platform of choice for users who value convenience, a wide range of options, and seamless transactions in Malaysian Ringgit (MYR).
We believe every user deserves clear, straightforward information about how our platform works — from how odds are calculated and deposits processed, to how to get help when something goes wrong. Transparency isn't just a buzzword for us — it's how we operate every single day.
Delivering a simple, secure, and fully optimised online betting and casino platform for Malaysian users — with a Bahasa Melayu interface, local payment methods, and support that understands the needs of local users.
To become Malaysia's most trusted online entertainment platform — where users from Johor Bahru to Kota Kinabalu can enjoy a wide range of games and Sports Betting with complete comfort and confidence.
What Does This Platform Offer?
From Sports Betting to casino games — all in one platform built for your phone.
Football markets cover the Malaysia Super League, EPL, La Liga, and various major European leagues. Pre-match and in-play odds are updated in real time, with a wide range of markets including 1X2, Asian Handicap, and Over/Under.
A wide range of video slots and progressive jackpots, playable directly from your phone with no downloads needed. From classic 3-reel slots to themed titles with modern animations — available for quick sessions or extended play, depending on your preference.
Our E-Sports section covers MLBB, Dota 2, CS2, Valorant, and League of Legends, with markets for both local and international leagues. Perfect for Malaysian esports fans who closely follow MPL and global tournaments.
The platform is built with Android and iOS mobile use as the priority. Every function — checking odds, placing bets, making deposits, viewing your balance — works smoothly on small screens with no awkward sideways scrolling or zooming required.
The entire platform — from navigation to action buttons — is written in natural Bahasa Melayu. Users don't need to rely on auto-translation or guess the meaning of unfamiliar technical terms.
Deposits and withdrawals are made using Malaysian local payment methods — Touch 'n Go eWallet, FPX, and online bank transfers. All amounts are displayed in Malaysian Ringgit (RM) with no confusing currency conversions.
How Is User Security and Privacy Protected?
User trust is the foundation of everything we do. All communication between your device and the platform's servers is protected by SSL encryption — meaning your personal data, login credentials, and transaction details cannot be intercepted by third parties while in transit.
Account passwords are stored in encrypted form and are not visible to anyone, including our internal team. You are encouraged to use a unique password and change it regularly as an added security measure.
For casino games such as slots, outcomes are generated through a random process that cannot be manipulated by any party. This ensures every spin or round takes place fairly, free from outside influence.
39000 also provides guidance on how to manage your betting activity responsibly. We believe entertainment should stay enjoyable, and users who play in a healthy, balanced way will have a better experience over the long run.
Transparent Platform Information
We don't hide how our platform works. Service terms, privacy policy, betting conditions, and responsible gambling information are all easily accessible from the footer of every page. If anything is unclear, our FAQ provides detailed answers to the most frequently asked questions from Malaysian users.
Customer Support — We're Here to Help
Our support team understands the needs of Malaysian users and is ready to assist in Bahasa Melayu.
We understand that technical issues, questions about the deposit process, or queries on how to place a bet can come up at any time. That's why we've put in place straightforward, responsive support channels for all registered 39000 users.
For general enquiries, our FAQ covers answers to more than 50 common questions — on registration, deposits, withdrawals, how to use the odds markets, login issues, and more. This is usually the fastest way to get an answer without waiting for a live support response.
For more specific issues or matters requiring personal attention, you can reach our support team via email at the address listed in your account after logging in. Our team responds in Bahasa Melayu and understands the local user context — no language barriers, no generic reply templates.
We also continuously improve the platform based on user feedback. Every suggestion received is reviewed by our development team — because at the end of the day, this platform is built for you, the Malaysian users who make 39000 part of their daily entertainment routine.
- Check FAQ for quick answers
- Log in to your account to view support contact details
- Support email is available in your account after logging in
- All communication in Bahasa Melayu
This platform is intended for users aged 18 and above who are located in Malaysia. All activities are subject to our Terms and Conditions and Responsible Gambling Guide accessible anytime.
Ready to Get Started? Register for Free Today
Explore everything on offer — from local football betting to jackpot slots and esports — right from your phone, with deposits in Malaysian Ringgit.
Explore More at 39000
Malaysia Super League, EPL, and European league markets with live odds and a wide range of betting options.
View FootballMLBB, Dota 2, and CS2 markets for Malaysian esports fans following both local and international leagues.
View E-SportsProgressive slots and multi-tier jackpot games for a relaxed session — playable anytime, right from your phone.
View JackpotsAnswers to common questions about registration, deposits, withdrawals, and how to use the platform.
View FAQ